Open a Kidology Customer Support Ticket
As an Internet-based ministry, we have a decentralized organizational structure with team members located across the country, including our main office.
By submitting a Customer Support Ticket, we can route your request to the team member best suited to respond in a timely manner.
If you encounter any problems with the Ticket System, simply send an e-mail to firstname.lastname@example.org
CALL US TOLL-FREE: 844-KIDOLOGY (844-543-6564)
NOTE: If you call and are asked to leave a message, PLEASE PROVIDE YOUR E-MAIL ADDRESS and/or ORDER NUMBER, so that we can have some reference to look up your membership or store order. This is extremely helpful to us. Thanks! We would love to be able to have an answer when we call or e-mail you back.
Please understand that your issue will be addressed during normal business hours.
For fastest service, it is recommended to submit an online Kidology Customer Support Ticket.
We are a virtual company with multiple mailing addresses around the country. Please DO NOT MAIL anything to us without first being provided the appropriate address. Otherwise we may need to ask you to reship to the correct location.
INVOICE MAILING ADDRESS ONLY:
P.O. Box 567
Island Lake, IL 60042
Thank you for taking the time to contact us. We look forward to serving you!
- Karl and the entire Kidology Team